INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How do I return or exchange an item?
We only accept returns for items that are defective, damaged, or incorrectly sent. If you encounter such an issue please get in touch with our customer service team at ninetees.online@gmail.com as soon as possible.
How long does shipping take?
Standard shipping typically takes 5-10 business days.
How can I track my order?
Once your order is shipped, you will receive an email and message with a tracking number and a link to track your package.
What payment methods do you accept?
We accept payments by Debit cards, Credit cards, UPI payments. Note - COD is not available at this moment.
How can I contact customer service?
You can contact our customer service team via email at ninetees.online@gmail.com or WhatsApp us at 9811595504. Our business hours are Monday to Friday 10 AM- 7 PM.
What sizes do you offer?
Our sizes range from Small to X-Large. Please refer to our size chart for specific measurements and fit guidance.
How do I care for my clothing?
Generally, we recommend washing in cold water and laying flat to dry to maintain the quality of the fabric also we recommend not to iron on the printed part of the product.
How do I become a brand ambassador or influencer for your brand?
We are always looking for passionate individuals to represent our brand. Fill out this form to be a part of our success story.
INFORMATION ABOUT US